Our administrative tasks

Versatile and efficient

The services provided by VBK | AVG | KVV are part of public services and we are aware of our great responsibility for a functioning local public transport system and thus the future viability of our region. The administration of our companies is therefore not only concerned with day-to-day business, but must also always think far ahead, recognise the possible future mobility needs of people in the KVV area, pursue innovative paths and involve various stakeholders in an efficient and transparent manner. At the same time, we always want to provide the public with the best possible information.

Current vacancies

Personnel Management and Service

Personnel Management and Service

We shape the future of mobility and the working environment of around 2,500 employees, in the human resources department of our organisation, consisting of VBK, AVG and KVV.   As one of the largest employers in the region, we are not only a major player in local public transport, but also a pioneer in the development of a committed and qualified workforce.

We do everything we can to attract, promote and retain the best talent for the long term. We believe that our success depends largely on the satisfaction and commitment of our employees. We therefore place particular emphasis on an...

Finance, Controlling and Accounting

Eine Mitarbeiterin der Verwaltung steht an ihrem Arbeitsplatz und zeigt einem Azubi etwas auf dem PC-Monitor..

Finance, Controlling and Accounting

Our numbers experts have an eye on everything.  The costs for maintenance and new construction of our infrastructure, the financial requirements for the purchase of new vehicles, funding applications for important public transport projects, regular reports and forecasts to our management and public transport authorities or the current annual financial statements. Our colleagues in the finance, controlling, tax and accounting departments are responsible for ensuring that everything is in order.

Purchasing and warehouse logistics

Purchasing and warehouse logistics

To ensure smooth bus and rail operations, we not only need our dedicated employees, but also lots of materials and services worth over €200 million every year. The purchasing department is responsible for this procurement volume and receives technically competent support from many areas within the company.

Which technology or services from external providers do we need? What is the best price-performance ratio? From ballpoint pens to light rail vehicles. With intelligent supplier management and streamlined procurement processes, our purchasing department is fit for future challenges....

Zwei Mitarbeiter stehen in einem unserer Lagerdepots. Im Hindergrund sind Hochregale zu sehen.

Marketing and Information

Die Welt des KVV-Rondel mit zwei Besuchern.

Marketing and Information

We want our passengers, business partners and the public to be well informed at all times. Our marketing, press and public relations team makes sure of this. Good communication is the be-all and end-all and takes place via various channels, such as our websites kvv.de, avg.info or vbk.infobut also via newsletters, brochures, our social media profiles or with our Eventmobile at events. The KVV Experience World in the customer centre on Durlacher Allee provides a further multimedia insight into the whole world of local public transport in our region.

Sales and customer service

At the service of passengers

Sales and customer service

At the service of passengers

Our customer service staff are personally available at three service locations in Karlsruhe and Ettlingen to deal with our passengers' concerns. Our hotlines also help wherever possible. Lost items, requests, suggestions and even criticism - the team takes care of it. In sales, too, it is important to always be close to our customers. New ticket models and app solutions, for example, are developed and tested here and then introduced to users.

Eingang des Karlsruher Kundenzentrums.

Answers

to frequently asked questions

Our headquarters are located on Tullastraße / Durlacher Allee (TuDu).

Click here to go to the Management and Services sections.

Information about the internship.

We have flexible working hours between 6 a.m. and 8 p.m. in administration. These are based on operational requirements, statutory working time regulations and guaranteed service hours.

The colleagues in the

Management & Services

Michelle Bastian

Michelle Bastian

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Marco Eichsteller

Marco Eichsteller

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Management and Services

Your contact persons